Visitor Information & Geo-location
Each visitor to your site and all chat requests include a geo-location feature that provides accurate geographic characteristics, country/state/city, IP address, and browser/system information. Also found in the information on how the visitor arrived at your site, what page they are on and the previous page they visited.
Customizable Chat Request Forms
Grab visitor information before the chat begins with the chat request form. You can customize the form with text fields, drop downs, checkboxes, and more for the visitor to fill out.
Customizable Chat Invite Popup
Chat invitations pop up in a modal window (embedded pop up window) on your website. You have the ability to customize this pop up window and make it more attractive.
Customizable Sound Notifications
You can customize the default sounds which AwebDesk live chat web and desktop agents will make when someone visits your website or requests a live chat.
Typing Status Alert
A “Typing Status” notification appears in the live help software chat windows to both operators and site visitors when the other end is typing a message while in a chat. The website chat software inbuilt typing status alert makes you more comfortable while chatting with visitors. While you providing useful info to visitors they stay with you by getting typing status alert, they easily get that you are typing about their query.
Receive new chat request popup alert message box on your desktop. Desktop notification is a rather new browser technology that is currently available for Google Chrome and Firefox. With each new chat request, a popup notification box will appear on your desktop.
Our dedicated work totally reflects in our leading business that will take no time to turn your visitors into customers. It will surely provide you much more sales and revenue than before from your website by improving performance and ROI.
Our customer representatives are always available for assistance 24×7. If you feel any need or have a query then Click Here to contact our customer support team.