Pricing(Hosted)

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ALS Standard
Easy to Go affordable plan
ALS Premium
All features included for a small size business
Best Value
ALS Premium plus
Go Big , Pay Small
ALS Ultimate
Enhanced feature rich Live Chat Plan
No. of Operators
Operators are customer representatives to support your valuable customers (If you want more operators accounts then click here to contact us)
1
3
5
10
Features
All of our hosted products comes packed with all features and new features are updated automatically to it.
Pricing(Monthly)
Now Try for free 15 days. No Credit card required. No Obligation
$7.99
$19.99
$29.99
$49.99
Pricing(Quarterly)
Save by choosing quarterly subscription
$23.97
Available after trial
$59.97
Available after trial
$89.97
Available after trial
$149.97
Available after trial
Pricing(Bi-Anually)
Save one month
$39.95
Available after trial
$99.95
Available after trial
$149.95
Available after trial
$249.95
Available after trial
Pricing(Anually)
Save two months
$79.90
Available after trial
$199.90
Available after trial
$299.90
Available after trial
$499.90
Available after trial
We also have Enterprise Edition with 50 operators. You can upgrade it in your billing area.If you need custom pricing for operators more than 10 , please feel free to contact us

Compare features

User Interface
100% Web-based
No need to install and maintain additional software. All present browsers supported
Brandable
Customize AwebDesk Live Chat Software to match your brand's look and feel
Multilingual
Add your own regional language from admin panel.
Remote Administration
Web based administration from any place on the Internet.
Social Features
Skype Click to call
Your visitors can call/text message you on your skype with one click.
Facebook
Save precious real estate space on your website with integrated Facebook Fanpage toolbar in chat widget.
Twitter
Shows the latest 3 tweets in widget window.
Chat Features
Generate HTML
Generate your Support HTML Code to place your website.
Online/Offline Status
Show your chat operators availability and choose customized icons for on/off status
Offline Messages
Show contact form when your operators are not available
Chat Transfers
Transfer the chat to the right department or expert team member quickly
Departments
Match your organizational structure, group your agents by responsibility and grant access rights
Builtin Chat Icons
Use builtin Chat icons prepared by our designers you can select more chat icons from Here.
Customizable Chat Windows
Do easy customization to chat windows
Operator Console
Inbuilt with the operator console
Sound Alerts
Your operators and visitors are notified on new messages or chats by sound alerts.
Canned Initiate Messages
When you intiate a chat with a visitor, you can select the opening question/intro or welcome message.
Canned Responses
Canned Responses are prebuilt text or phrase you can use while chat with customer which can improve your response time
Canned Commands
Canned Commands will make it possible for you to give the quick links and some useful tips to online customers just by single click
Concurrent Chat Sessions
Define how many concurrent chat sessions an operator can hanndle
Typing indicator
Both the visitor and operator know when the other is typing a message
Proactive Chat Invitations
Engage more visitors and turn them into customers. Be the first who will invite them to chat.
Waiting Queue
Notify waiting visitors of their queue position in the chat queue.
Tracking
Returning Visitor Identification
Allow operators to look up former chats of visitors.
Visitor history & transcripts
Chat operators can make detailed notes about visitors and track all previous chats.
Visitor Footprints
View visitor footprints and page views
Referrer Identification
Track where customers came from and how customers found your website.
Visitor's Time Zone and Current Time
Show your operator the current visitor's time and time zone.
Analytics
Satisfaction Rating
Capture your customer's satisfaction after each chat session. It's a quick way to identify helpful support operator in your team.
Online Visitor Monitoring
Get real-time, quick overviews about visitors currently browsing your website.
Online Visitors Map
See in real-time which countries the visitors browsing your website are coming from.
Performance Reporting
Get detailed overviews about the performance of your support representatives.
More Features
Knowledgebase
Set your Knowledge Base preferences
Chat Preferences
Set your chat polling timeout value (time it takes before a call is passed to another operator).
Track Ad Campaigns
Create click tracking URLs to track all your ad campaigns and PPC (Pay Per Click) listings (Overture, Google, etc). Live Chat Software! will report and track the click-throughs and will alert you in the traffic monitor.


Are there any hidden costs?

No, there are no hidden costs. We will charge your credit card only once for downloadable product and periodically as long as you are subscribed for hosted plans.

Will I get invoices?

Yes, after we process your payment, we will send you invoice by email.

How will my order be delivered?

Once you have made the payment, you will be instantly able to use the product by logging in to software control panel.

What if I need customisation and new theme development

Please contact us at support(at)awebdesk.com with your requirements and we will get back to you with a quote price.

Can I get a refund for my order?

We do not provide refund on hosted plans, however we do provide free trial.Please signup for a free trial to evaluate our software.

Can I cancel hosted plan?

Yes, anytime. you will not be charged until the next billing period starts and you can cancel anytime during the subscription period.

Can I upgrade to higher plan?

Yes, you can upgrade or downgrade to any plan during the subscription period. SImply login to billing area and choose your plan for which you want to be subscribed.

What about Support and Upgrades

Free and automatic lifetime support and upgrades as long as your subscription is active. .

Order Now for as low as $49 only!Get livechat for your own websites or sell livechat services to your clients