Pricing(Downloadable)

Live Chat Software for website owners

ALS for Website Owners

livechat-123

livechat122

Order Now for as low as $49 only!No per feature pricing. All features included.

No per feature pricing - All features included!

User Interface
100% Web-based
No need to install and maintain additional software. All present browsers supported
Brandable
Customize AwebDesk Live Chat Software to match your brand's look and feel
Multilingual
Add your own regional language from admin panel.
Remote Administration
Web based administration from any place on the Internet.
Mobile Interface
Amazing mobile interface which can be accessible anywhere on ipads, iphone & android devices.
Chat Features
Generate HTML
Generate your Support HTML Code to place your website.
Online/Offline Status
Show your chat operators availability and choose customized icons for on/off status
Offline Messages
Show contact form when your operators are not available
Chat Transfers
Transfer the chat to the right department or expert team member quickly
Departments
Match your organizational structure, group your agents by responsibility and grant access rights
Builtin Chat Icons
Use builtin Chat icons prepared by our designers you can select more chat icons from Here.
Customizable Chat Windows
Do easy customization to chat windows
Operator Console
Inbuilt with the operator console
Sound Alerts
Your operators and visitors are notified on new messages or chats by sound alerts.
Canned Initiate Messages
When you intiate a chat with a visitor, you can select the opening question/intro or welcome message.
Canned Responses
Canned Responses are prebuilt text or phrase you can use while chat with customer which can improve your response time
Canned Commands
Canned Commands will make it possible for you to give the quick links and some useful tips to online customers just by single click
Concurrent Chat Sessions
Define how many concurrent chat sessions an operator can hanndle
Typing indicator
Both the visitor and operator know when the other is typing a message
Proactive Chat Invitations
Engage more visitors and turn them into customers. Be the first who will invite them to chat.
Waiting Queue
Notify waiting visitors of their queue position in the chat queue.
Tracking
Returning Visitor Identification
Allow operators to look up former chats of visitors.
Visitor history & transcripts
Chat operators can make detailed notes about visitors and track all previous chats.
Visitor Footprints
View visitor footprints and page views
Referrer Identification
Track where customers came from and how customers found your website.
Visitor's Time Zone and Current Time
Show your operator the current visitor's time and time zone.
Analytics
Satisfaction Rating
Capture your customer's satisfaction after each chat session. It's a quick way to identify helpful support operator in your team.
Online Visitor Monitoring
Get real-time, quick overviews about visitors currently browsing your website.
Online Visitors Map
See in real-time which countries the visitors browsing your website are coming from.
Performance Reporting
Get detailed overviews about the performance of your support representatives.
More Features
Knowledgebase
Set your Knowledge Base preferences
Chat Preferences
Set your chat polling timeout value (time it takes before a call is passed to another operator).
Track Ad Campaigns
Create click tracking URLs to track all your ad campaigns and PPC (Pay Per Click) listings (Overture, Google, etc). Live Chat Software! will report and track the click-throughs and will alert you in the traffic monitor.

FAQ

  • What are the server requirements

    You will need a webserver with Php 5.3 or higher, latest ioncube loaders & MYSQL. Thats ALL.

  • Can I get a refund for my order

    Since we provide intangible goods, All sales are final.

  • Are there any hidden costs

    No, there are no hidden costs. We will charge your credit card only once for downloadable product and periodically for subscription products as long as you are subscribed for hosted plans.

  • Can I upgrade to higher edition

    Yes, you can upgrade to higher plans anytime from account area.

  • Will I get invoices

    Yes, after we process your payment, we will send you invoice by email

  • What about Support and Upgrades

    All recurring monthly subscriptions have lifetime support & updates. Rest others have free 3 months support/updates.

  • How will my order be delivered

    Once you have made the payment, you will be instantly able to use the product by logging in to software control panel.

  • What if I need customisation and new theme development

    Please contact us at support(at)awebdesk.com with your requirements and we will get back to you with a quote price.

  • Do you provide installation

    Yes, you can get this software professionally installed at a fee of USD 49 only. Please purchase the installation package available as add-on during product purchase.